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All of our items are brand new and we stand behind them 100%. Each item is hand inspected for quality prior to being shipped to you. If you are unsure about a product's look, weight or quality, please feel free to order one without personalization to review prior to placing that huge order.
Once your order is received, it will be considered in processing as we do process orders quite quickly. We offer a satisfaction guarantee on any defective or damaged merchandise. Our guarantee includes exchanges only.
Please inspect your items as soon as they arrive. Any defects or damages must be reported to [email protected] within 2 days of delivery date.
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